What Information We Hold and Why
We collect two broad categories of data. The first is account data — your name, email address, mobile number, and the device identifiers tied to your login sessions. When you fund your account through JazzCash, Easypaisa, or Raast, our payment processor also records the transaction reference,
-
1
wallet ID, and confirmation timestamp; we do not store your full wallet PIN or bank credentials. The second category is behavioural data — pages visited, session duration, and which sections of the platform you interact with. This helps us fix friction in the account flow and
-
2
surface features that are relevant to how you use the site. We do not sell your personal data to third parties. Data shared with payment processors is limited to what those processors need to verify and complete your transaction. Where we use third-party analytics tools, data
-
3
is passed in anonymised or aggregated form. Retention periods vary by data type: account identity data is held while your account is active and for a reasonable period after closure as required by applicable law. Transaction records tied to Raast or bank transfer deposits are retained
-
4
for the period required under relevant financial regulations. You can request a copy of your data or ask us to delete it at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.